Help center
Clear, friendly guides for every tool and account you use with Chykalophia.
Welcome to the Chykalophia help center — plain-English guides for your website, your accounts, and the tools we use together. No jargon, no hunting around the internet. Just clear answers, written for real people.
New here? Start with these
If you've just started working with us, read How we work together and Giving Chykalophia access first. Everything else you can reach for whenever you need it.
Start here
Getting started
How we work together, what to expect, and how to request work.
Giving us access
How to safely grant Chykalophia access to your accounts.
ClickUp for clients
How to use ClickUp to collaborate with our team.
Your website
WordPress
Editing, pages, plugins, users and more.
WooCommerce
Running your online store.
Elementor
The visual page builder, explained.
Webflow
Editing and managing a Webflow site.
Squarespace
Editing and managing a Squarespace site.
Website care
Backups, updates and maintenance.
Performance & speed
Why speed matters and how it works.
Domains, email & hosting
Domains & DNS
Domain names and DNS, explained simply.
Business email
Professional email, set up and explained.
Website hosting
Flywheel, WP Engine, Kinsta and more.
Google Workspace & Microsoft 365
Google Workspace
Gmail, Drive, Calendar and admin basics.
Microsoft 365
Outlook, OneDrive, Teams and admin basics.
Which should you use?
Google Workspace vs Microsoft 365.
Growing your business online
SEO basics
How search works and what to expect.
Analytics & tracking
Understanding your website data.
Content & images
Writing, images and accessibility.
Payments
Accepting payments online.
Safety & help
Security
Keeping your accounts and site safe.
Troubleshooting
Fixes for common website problems.
Glossary
Plain-English definitions of web terms.
Looking for internal SOPs?
Internal docs require a @chykalophia.com Google account.
Sign in to access them.
Can't find what you need?
Email support@chykalophia.com with your question and your website address. We're happy to help — and we'll add a guide if one is missing.