Give us access to your Kinsta hosting
How to invite Chykalophia as a company member or site collaborator in your MyKinsta account.
Kinsta is a managed WordPress hosting platform that uses the MyKinsta dashboard. To manage your hosting environment — working with staging environments, backups, caching, and site configuration — we need to be added to your MyKinsta account.
Quick summary
Log in to MyKinsta and invite support@chykalophia.com (unless your project lead gave you a different address). You can add us as a Company member (access to your whole account) or as a Site collaborator (access to one specific site). An Administrator role at either level is best. We'll accept the invitation by email.
What you'll need
Beginner 5 minutes- Your MyKinsta login (you need to be the account owner or have Company Admin access)
- The email address for our team: support@chykalophia.com
Understanding Kinsta's two access types
Kinsta offers two ways to share access:
Company access
Gives access to all sites under your Kinsta account. Best if we are managing all of your hosting.
Roles: Administrator, Developer, Billing, SEO Analyst
Site access
Limits access to one specific site. Choose this if you want to keep other sites on the account private.
Roles: Administrator, Developer, SEO Analyst
For most projects, Company access with Administrator role is the most practical option. If you have concerns, talk to your project lead.
Option A: Add us as a company member
Log in to MyKinsta. Go to my.kinsta.com and sign in.
Open Company Settings. Click on your company name in the top navigation, then select Company Settings from the dropdown. Or look for Settings in the left-hand sidebar.
Go to Users. Under Company Settings, click the Users tab.
Invite a user. Click the Invite User button in the top-right area of the Users page.
Enter our email and set the role. Type support@chykalophia.com in the email field — unless your project lead gave you a different address. Set the role to Administrator.
Send the invite. Click Send Invitation. We'll receive an email and confirm once we've accepted.
Let us know. Drop a note in your ClickUp task or email us so we know to check for the invitation.
Option B: Add us as a site collaborator
Use this option if you only want us to access one specific site.
Log in to MyKinsta at my.kinsta.com.
Open your site. Click WordPress Sites in the left menu and select the site you want to share.
Go to the Users tab. On the site overview page, click the Users tab (near the top of the page or in the site's sub-menu).
Invite a user. Click Invite User.
Enter our email and role. Type support@chykalophia.com and choose Administrator from the role dropdown.
Send the invitation. Click Send Invitation and let us know it's on its way.
Don't forget staging
If your site has a staging environment on Kinsta, it is linked to the same site — site-level access covers both. But if staging is set up as a separate site, invite us to that one too.
How to remove our access later
When the project is complete, go to Company Settings → Users (or Site → Users), find our name in the list, and click the delete or remove icon. You can do this at any time.
Common questions
Related guides
- Why we ask for access (and why it's safe)
- Delegate access vs. sharing a password
- How we keep your logins safe
- Kinsta hosting overview
- How to revoke our access later
- Access checklist for a new project
Need a hand?
If you're stuck, email support@chykalophia.com and we'll help. Include your website address and a screenshot if you can.